''How successful you are as a retailer depends on what happens on the shop floor.''
Kees Verkade was a guest in the podcast of the Belgian Team Retail. Together with Tim Gielen he talks about the impact of store employees. They share the view that this impact is often underestimated and underused, and the view that you can be successful from involving the employee. Kees: "We are committed to making all communication and information flows even more efficient." What does that mean? And what is the relevance for the present time and the future?
In this podcast you will learn more about how you can better inform and involve employees and what value this has for your organization. Also within an omnichannel organization, and with regard to online goals.
Kees and Tim also look ahead: how Corona accelerates the transformation, as does the need to simplify and the growing focus on efficiency in the organization, for example.