Hunkemöller - Marketing Company of the Year 2017 – wanted to use its prestigious, recently opened flagship store in Amsterdam to make an indelible brand statement and profile itself as a forward-looking, customer-oriented retailer. We fitted the flagship store out with the latest digital concepts, ensuring that every time you visit the store it’s an experience you can’t wait to share.
In-store kiosk in ANWB stores
27 January 2017
The ANWB is not only known for their roadside assistance, they also operate in the retail sector. Very logical, says Iwan Banens, manager Customer Experience & Service Innovation at the ANWB. “Our stores are a touch point in close proximity to our members.” To further improve the service in the stores, in-store kiosks are introduced in five pilot stores. These systems provide additional services and especially additional products and make them accessible to customers.
van Haren Increases the employee engagement of the store staff
27 March 2017
vanHaren has been a leading formula on the Dutch shoe retail scene for over 80 years. Personnel are a crucial factor in the overall success of vanHaren. To be able to inform, involve and motivate store staff optimally, vanHaren went in search of a new solution halfway through 2016 that would help bring their more than 1300 employees “in touch” with each other and with the brand.
International E-commerce platform for Zeeman targeting 5 countries
28 April 2017
Kega developed the webshops both for the Netherlands and Belgium. The assignment for Kega was to develop an e-commerce platform for Zeeman that can easily be rolled out internationally. The webshop is now ready for international growth.