Corona communicatie tips & trics · Kega

1. Communicate quickly, but not rushed.
Employees would like to know where they stand and a clear position from the employer provides certainty. The longer rules or decisions are delayed, the more sensitive the employee is to rumors. And that certainly has no positive influence on his / her motivation. A good starting point may be to communicatie about the consequences of new regulations from the government within an hour. You can often prepare for this with your management team. Digital screens in the cafeteria or an employee app can also help you get the message to your employees quickly.

2. Be clear about safety
Both the customer and the employee feel unsafe in the familiar environment that the store used to be. Therefore, give clear tips about which measures you can take as a customer and as an employee with regard to hygiene. You could think of washing hands, keeping 1.5 meters distance, accepting cash, etc. As an employer, you set the standard for this! Remember that rules are best remembered when they are not communicated in text, but visualized as much as possible. A good example is the image that most supermarkets now use, about 1.5 meters distance. 

3. Provide tips on working from home.
There is also a group for whom working from home is possible. Of course, there will be technical aspects involved with working from home, but certainly also communication aspects. For example, start the day with a virtual start to the day, now that colleagues no longer work in the same room.

Here too you can listen to your employees for communication. If they have efficient solutions for the homework "problem", you can communicate this with your other employees. Do they indicate that they have nothing to do in the store? We will soon give you tips on how you can actively respond to this.

6. "Pay attention to each other!"
Rutte's message does not only apply to the private sphere, of course; perhaps even more so to the working environment. In times like these it is important to keep morale high, so use your communication channels to regularly support your employees. This is easy with an employee app: you regularly post a motivational post and the many reactions of the employees do the rest. Of course, in addition to communication, you can also opt for fruit in the workplace or a smoothie. A little care grows goodwill!

In short, especially in times like these, communication can contribute to good employment practices and provide your business with a positive impulse.

Are you busy with the most necessary communication or are you curious how you can communicate more effectively with your employees, for example via an employee app? We like to help you and have a mobile-first solution Retail InTouch that we can implement quickly. We can act quickly! Do not hesitate to contact us: fill in this contact form or email Nathalie Piket.