Think Big but start Small
One trend that retailers can’t stop talking about these days is Holacracy; the employee model that helped put Zappos where it is today. And that same employee model that many have their doubts about. Without going into too much detail, holacracy means there is no management to tell staff what they know they are expected to do. The accountability is carried equally throughout the organisation and is brought together in self-organising ‘circles’. The roles are clearly outlined, but job titles are no longer at the core. Every person is a leader of a particular business area.
Not every person is cut out to work in a holacratic organisation, nor is every organisation open to the seemingly free-spirited corporate culture. One obstacle is that many employees and managers have grown up in a hierarchal business culture and letting go of this mindset is a big ask.
Whether the employee model suits you or not, there is definitely an important lesson to be learned from holacracy: make everyone a leader / project owner of a particular part. And make sure that within this leadership, there is some amount of freedom to complete the project successfully. Coolblue is a telling example of this strategy. One of the